Greater Charlotte NC’s Only Bird and Exotic Pet Veterinary Hospital
Griffin Exotics is the only bird and exotic pet veterinary hospital in the greater Charlotte, North Carolina area. We exclusively treat birds and exotic pets. We strive for professional service with a personal feel. In fact, we’re on a first name basis with all of our patients. We know our clients trust us to provide care and comfort to their pets, a responsibility that we both relish and revere. After all, whether scaly or soft, feathered or furry, we know that your pets are family, too.
We are all happy to continue to provide services for exotic pets during the COVID19 pandemic.
At this time we are providing curbside services and will continue for the foreseeable future. We understand that this provides challenges that are not normally seen at typical veterinary visits, but for the safety of our clients and staff, we have decided to continue to operate in this way. We will be constantly reviewing our options as we move deeper into the next calendar year. If you have been sick or had a fever recently, please find someone else to bring your pet to for their checkup (and for everyone’s safety) or reschedule.
We are scheduling wellness and elective procedures on a limited basis, and will be taking appointments for these types of visit a few days in advance whenever possible. This will include annual and 6 month wellness exams, and new pet visits. Grooming and elective procedures such as spays and neuters can also be scheduled. Please contact our office at 704 932 8111 or firstname.lastname@example.org to inquire about availability.
If a patient needs to be seen in the hospital for a exam, here are the steps that will be taken to ensure that the pet receives excellent care and that we maintain our minimal interpersonal contact:
- Please call us at 704-932-8111 when you arrive for your pet’s appointment and let the staff know what numbered parking space you are in.
- Clients will wait in their car for a staff member (wearing personal protective equipment) to meet them at the car, and bring the pet (in a carrier) into the office.
- A phone consultation with Dr. Griffin, Dr. Edgerton, Dr. Ritzman or another staff member will then take place concerning the details of the issues the patient is facing (including the length of time and severity of the problem, and other details), We will need a valid cell phone number for each client to accomplish this.A physical examination will be performed on the pet and recommendations for testing and/or treatments will be made.
- It will be determined if the pet will be treated and returned to the owner (as an outpatient) or brought into the hospital for longer term care.
We appreciate the trust that our clients have placed in us, and we look forward to providing care for the more unusual members of your family throughout the COVID19 pandemic and beyond.
Please stay safe, wash your hands, follow the recommended physical distancing guidelines, and help our community stay as healthy as possible. We will hope to see your pets and talk to you about their health in the near future.
Chris Griffin, DVM, DABVP – Avian Practice
And the wonderful team at Griffin Exotics